Shipping Information
At ERIIS, we want to make sure your order gets to you quickly, safely, and hassle-free. Below you’ll find all the details on our shipping process.
Processing Times
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All orders are processed within 1–2 business days after payment is received.
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During peak periods (such as collection launches and holidays), processing times may be slightly longer.
Shipping within Australia
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Standard Shipping: 2-6 Business days depending on location – $10 AUD
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Express Shipping: 1-3 Business days depending on location – $15 AUD
International Shipping
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We ship worldwide. International delivery times vary depending on location.
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Shipping costs are calculated at checkout based on your region.
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Please note: Customers are responsible for any customs duties, taxes, or fees that may apply in their country.
Tracking Your Order
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Once your order has shipped, you’ll receive a confirmation email with a tracking number. If you do not receive this or an order confirmation, please reach out to support@eriis.com.au.
Additional Information
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We do not ship to P.O. boxes.
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If your package is delayed, lost, or arrives damaged, please contact us at support@eriis.com. We’ll work with you to resolve the issue.
Questions?
If you have any questions about shipping or need help with your order, reach out to our support team at support@eriis.com.au.